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PLEASE COMPLETE THIS WEB-BASED FORM ENTIRELY AND CLICK 'SUBMIT'. ALL INFORMATION IS REQUIRED TO PROCESS YOUR CLAIM. Failure to complete the form below or submit any of the required items will delay our response to your issue.
Name:
Address: City: State: -- AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY Zip:
Home Phone #: Work Phone #: E-Mail:
Original Installing Contractor:
Phone #:
Distributor where material was purchased:
Address: City: State: -- AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NC ND NE NJ NH NM NV NY OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY Zip:
Product Involved: Color: Accessory Color:
Profile: (i.e. Double 4", Double 4 1/2", Dutchlap, etc.)
Total of squares of material on home: Total of squares of material affected:
Other materials affected and quantity (corner posts, etc.)
Style of home: Ranch 2 Story Over 20 Feet Other:
Walls affected (as viewd from the front of the home): Front Right Left Back Other:
Which wall faces north?: FrontBackLeftRight
Date of installation: Date problem first discovered:
How frequently is the product washed?: Did you own the home when the product was installed?: Yes No
Proof of purchase is REQUIRED. Please check which is attached: Copy of WarrantyPaid receipt specifically identifying our company as the manufacturer of the product on your home.NONE - I'll mail it.
Photos of all affected walls are REQUIRED. One close up photo taken that illustrates the issue and one photo of each wall of the home, showing the complete wall. PLEASE LIMIT PHOTO FILE SIZES TO UNDER 10 MB. Photo 1: Photo 2: Photo 3: Photo 4: Photo 5:
A sample of the product exhibiting the issue is REQUIRED to process a fade claim. Remove, or have your contractor remove, a small 1'-3' long whole piece that can be placed back on the wall if necessary.
EXPLAIN THE ISSUE (BE SPECIFIC): *If the complaint address is different than the property owner address, please write the address in the explanation area above.